Frequently Asked Questions

An OEM brief starts from your design or specification. An ODM brief starts from an archive reference that you want to adapt. In either case, record the changes, material direction, dimensions, packaging and sample approval requirements.

State which features you want to retain or change. A photograph or illustrative wearing image is a visual reference, not a measurement or a guarantee of the final construction. Confirm fit and dimensions against the sample.

Include the displayed reference name, page link or image identifier. Ask for the supplier style code and approved specification in the proposal so the order remains traceable when colors or components change.

Record the intended base material, stone type, finish color, dimensions and any required material or test documentation. The proposed composition and finishing specification must be confirmed for the individual style.

Provide a physical or clearly identified color target and say whether it applies to stones, plating, enamel, cord or packaging. Agree the sample-review method before approving a coordinated color program.

A general description does not establish the composition or test status of a particular style. Request the relevant specification and current supporting documents for your product and intended market before approving the order.

Provide the quantities for every style and color rather than only a total order quantity. Ask which development, packaging and production conditions apply to each part of the assortment.

Ask for the current availability, required production steps and schedule in the written proposal. A catalog image or archived reference is not a current inventory record.

Changes to design, material, finish, sizes, color split, order quantity, packaging or delivery date can change the proposal. Keep the updated specification and sample approval attached to the order record.